Website to present services; Enquiry routing if it needs structured quote requests.
CLADFLOW / SYSTEMS
Find the tool your business needs.
Website, Enquiry routing, Workflow, Portfolio and Reporting are not vague labels and they are not off-the-shelf subscriptions. They are modular Cladflow systems we scope and build around your operation. Start with one, combine them when the workflow actually needs it.
MODULAR
Start with the system that solves the current bottleneck.
CONNECTED
Combine systems only when the customer journey or operation needs it.
PROJECT-BUILT
Scope, features, integrations and ownership are agreed before development.
02 / THE CLADFLOW SOLUTION FAMILY
Five Cladflow Systems. Each with a clear job.
Website, Enquiry routing, Workflow, Portfolio and Reporting are not vague labels and they are not off-the-shelf subscriptions. They are modular Cladflow systems we scope and build around your operation. Start with one, combine them when the workflow actually needs it.
Explore a conceptCF / 01 — 05
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CLADFLOW / WebsiteDigital presence
A clear website that helps people take the next step.
01 — WHAT IT DOES
Website covers a new business website, a redesign or a focused improvement to a website you already have. It helps visitors understand your services and find the right way to contact you.
02 — POSSIBLE FEATURES
- Mobile-friendly service and product pages
- Project galleries and customer enquiry forms
- WhatsApp contact button and social links
- Content updates, basic technical SEO and performance improvements
03 — EXAMPLE IN PRACTICE
A tradesperson can show recent work and take enquiries; a product business can present a catalogue; a professional firm can explain services and offer an appointment request. These are different possible Website projects.
04 — HOW WE GET STARTED
Tell us your website address (if you have one), what you want to change and the pages or features you need. We’ll agree on a clear scope and provide a project quote before development.
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CLADFLOW / Enquiry routingRequest intake
Customer enquiries, organised from the moment they arrive.
01 — WHAT IT DOES
Enquiry routing is a custom request-intake workflow: customers submit the details you need, and your team can review, assign and respond to enquiries or booking requests from one place.
02 — POSSIBLE FEATURES
- Guided quote and booking request forms
- A shared inbox with request statuses and ownership
- Rules for assigning enquiries to the right team member
- Email alerts and, where suitable, approved messaging integrations
03 — EXAMPLE IN PRACTICE
A transport firm might collect container booking details; a clinic or consultancy might route appointment enquiries. Integrations and data rules depend on the project.
04 — HOW WE GET STARTED
Show us how requests reach you today and what details are needed to act. We’ll map the steps, check integration requirements and quote the specific workflow you need.
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CLADFLOW / WorkflowWork management
Give every job a clear owner and next step.
01 — WHAT IT DOES
Workflow is a made-to-fit workspace for managing tasks, active jobs and handovers after an enquiry becomes work. Your team can see what is waiting, in progress or completed.
02 — POSSIBLE FEATURES
- Job and task boards with clear stages
- Team assignments, notes and due dates
- Progress updates and handover checklists
- Custom workflows built around your way of working
03 — EXAMPLE IN PRACTICE
A renovation team might assign project tasks; an online shop might track internal fulfilment steps. Workflow is shaped around the actual working process.
04 — HOW WE GET STARTED
Describe the jobs you track, who does each step and where work gets stuck. We’ll outline a practical workflow and agree on the screens and permissions before quoting.
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CLADFLOW / PortfolioWork showcase
Turn genuine finished work into a useful showcase.
01 — WHAT IT DOES
Portfolio helps a business organise and publish approved project photos, videos and real customer feedback. It can be a standalone showcase or a feature added to your current site.
02 — POSSIBLE FEATURES
- Before-and-after galleries and project stories
- Simple uploads and content approval controls
- Real reviews published with appropriate permission
- Project categories and shareable portfolio pages
03 — EXAMPLE IN PRACTICE
A contractor could publish authorised before-and-after photos; a product company could show approved case studies. Only genuine, permissioned materials are used.
04 — HOW WE GET STARTED
Tell us where you keep your project photos and how you currently share them. We’ll choose the simplest publishing setup and agree on any permissions or site integration needed.
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CLADFLOW / ReportingUseful reporting
See what the data you already collect is telling you.
01 — WHAT IT DOES
Reporting is a tailored reporting view that brings together information recorded by your website or business systems. It helps you understand enquiries, bookings or job progress without inventing missing data.
02 — POSSIBLE FEATURES
- Dashboards for recorded enquiries and bookings
- Job-status and completion summaries
- Channel breakdowns where source data is available
- Relevant indicators and exports based on connected data
03 — EXAMPLE IN PRACTICE
A service firm might report enquiry volumes; a shop might analyse recorded order activity; a logistics team might review booking statuses. Reports depend on real available data.
04 — HOW WE GET STARTED
Show us the tools you use and the reports you want to see. We’ll check which data is available, define meaningful metrics and propose a dashboard that can be supported by real records.
CLADFLOW / YOUR NEXT STEP
Tell us what you need Start with the problem you want to solve.
Tell us what you need and how you work today. We’ll discuss your existing tools, agree on the features, scope and pricing, then set out a proposal before development begins. You can start with one feature or connect several solutions.
These are examples of what Cladflow can develop for a client—not five finished SaaS products. The interface previews show illustrative data and do not send messages, make bookings or generate live reports.CLADFLOW / FLEXIBLE BY DESIGN
One starting point. The right scope for your business.
Website, Enquiry routing, Workflow, Portfolio and Reporting are solution areas, not five required products. They can be developed separately or combined for different kinds of businesses. The exact functionality depends on your workflow and existing systems.
Website for the storefront; Workflow for an agreed internal fulfilment workflow; Reporting for reports when relevant data exists.
Enquiry routing for booking requests; Workflow for operations hand-offs; Reporting for recorded shipment metrics.
Website to explain services; Enquiry routing to organise enquiries; Portfolio only where suitable and with permission.
Present the offer and give people an obvious next step.
Collect the right details and route requests where they need to go.
Turn enquiries into trackable tasks, statuses and ownership.
Use real work, approved feedback and evidence to reduce uncertainty.
Measure useful activity with the data the project actually records.
Not sure which system fits?
Tell us what is happening today: leads are getting lost, work is hard to track, customers cannot find the right next step, or reporting is unclear. We will map the problem before recommending a system.
Discuss the bottleneck ↗Need the wider journey reviewed?
Customer Flow looks across discovery, trust, enquiry, follow-up and return. It is the better starting point when the issue is bigger than one system.
Explore Customer Flow ↗